Refund policy

Return Policy

You may request a return within 10 days of receiving your order if:

The product is damaged, defective, or arrives broken.
You receive the wrong item.
The item is significantly different from the product description.

To be eligible for a return:

The item must be unused and in its original condition.
It must be returned with all original packaging, accessories, tags, manuals, and invoice.
A proof of purchase or order number is required.

Return Request Process

To initiate a return:

Contact our customer support within 10 days of delivery.
Provide your order number along with clear photos or videos of the product (if damaged or incorrect).
Once your request is approved, we will provide return instructions.

Returns sent without prior approval may not be accepted.

 Refunds

After receiving and inspecting the returned item, we will notify you of the status of your refund.

If approved:

Refunds will be processed to the original payment method.
Processing typically takes 5–10 business days, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We will replace products only if they are defective, damaged, or if the wrong item was delivered. Exchange requests are subject to product availability.